Video instructions and help with filling out and completing Why Form 5495 Trusts

Instructions and Help about Why Form 5495 Trusts

There's a man by the name of Captain William Swenson who recently was awarded the Congressional Medal of Honor for his actions on September 8 2009 on that day a column of American and Afghan troops were making their way through a part of Afghanistan to help protect a group of government officials a group of Afghan government officials who'd be meeting with some local village elders the column came under ambush and was surrounded on three sides and amongst many other things captain Swenson was recognized for running into live fire to rescue the wounded and pull out the dead one of the people he rescued was a sergeant and he and a comrade were making their way to a medevac helicopter and what was remarkable about this day is by sheer coincidence one of the medevac medics happened to have a GoPro camera on his helmet and captured the whole scene on camera it shows captain Swenson and his comrade bringing this wounded soldier who received a gunshot to the neck they put him in the helicopter and then you see captain Swenson bend over and give him a kiss before he turns around to rescue more I saw this and I thought to myself where do people like that come from what is that that is some deep deep emotion when you would want to do that there's there's a there's a love there and I want to know why is it that I don't have people that I work with like that you know in the military they give medals to people who willing to sacrifice themselves that others may gain in business we give bonuses to people who are willing to sacrifice others so that we may gain yeah honey so I asked myself where do people like this come from and my initial conclusion was that they're just better people that's why they're attracted to the military these better people are attracted to this concept of service but that's completely wrong what I learned is that it's the environment and if you get the environment right every single one of us has the capacity to do these remarkable things and more importantly others have that capacity to I've had the great honor of getting to meet some of these who we would call heroes who've put themselves and put their lives at risk to save others and I asked them why would you do it why did you do it and they all say the same thing because they would have done it for me it's this deep sense of trust and cooperation so trust and cooperation are really important here the problem with concepts of trust incorporation is that they are feelings they're not instructions I can't simply say to you trust me and you will I can't simply instruct two people to cooperate and they will it's not how it works it's a feeling so where does that feeling come from if you go back 50,000 years to the Paleolithic era to the early days of Homo Sapien what we find is that the world was filled with danger all of these forces working very very hard to kill us nothing personal whether it was the weather lack of resources maybe a saber-toothed tiger all of these things working to reduce our lifespan and so we evolved into social animals where we live together and work together in what I call a circle of safety inside the tribe where we felt like we belong and when we felt safe amongst our own the natural reaction was trust in cooperation their inherent benefits to this it means I can fall asleep at night and trust that someone from within my tribe will watch for danger if we don't trust each other if I don't trust you that means you won't watch for danger bad system of survival the modern day is exactly the same thing the world is filled with danger things that are trying to frustrate our lives or reduce our success reduce our opportunity for success it could be the ups and downs of an economy the uncertainty of the stock market it could be a new technology that renders your business model obsolete overnight or it could be your competition that is sometimes trying to kill you it's sometimes trying to put you out of business but at the very minimum is working hard to frustrate your growth and steal your business from you we have no control over these forces these are a constant and they're not going away the only variable are the conditions inside the organization and that's where leadership matters because it's the leader that sets the time when a leader makes the choice to put the safety and lives of the people inside the organization first to sacrifice their comforts and sacrifice the tangible results so that the people remain and feel safe they feel like they belong remarkable things happen I was flying on a trip and I was witness to an incident where a passenger attempted to board before their number was called and I watched the gate agent treat this man like he had broken the law like a criminal who was yelled at for attempting to board one group too soon so I said something I said why why do you have to treat us like cattle why can't you treat us like human beings and this is exactly what she said to me she said sir if I don't follow the rules I could get in trouble or lose my job all she was telling me is that she doesn't feel safe all she was telling me is that she doesn't trust her leaders the reason we like flying Southwest Airlines is not because they necessarily hire better people it's because they don't fear their leaders you see if the conditions are wrong we're forced to expend our own