Video instructions and help with filling out and completing How Form 5495 Allowance

Instructions and Help about How Form 5495 Allowance

Kara's allowance is a benefit that's provided the people who are really deserving in society these are people who are looking after friends and family that are our very own in some cases terminally ill and is providing them with an income to help support the cost of caring for that individual when having to deal with all these problems and all the other strife that's going on in their lives being able to claim care as allowance should be the least of their worries the new service is to enable people to claim carers allowance online which is a much quicker and easier process than using the paper form we've been able to remove 170 questions from the process that's 49 percent and we've done that because we've challenged the way that German policy has been interpreted on the claim form make sure that the customer can understand them the rest through the claim giving us the right information to make a quick decision on their application we've simplified things and cut things back to just the bare information that customers need and we've done that via our user testing and research but the service would not be up and running without the years of research and to make sure that the participants the carers voice is at the heart of everything that we do we've had people less confident users who by you know by the time they get from the start of the claim through to the end you can see them that they say this is so much better than I expected a good go away and do that on my own now it's been so good its carers are busy people and these are some of the most vulnerable people in society so if we're supporting them by providing a really easy method of claiming carers allowance then that to me has got to be a good thing because that's what we're here to do you